Our commitment. Korn Consultancy aims to provide independent, practical insight on retail technology in Asia-Pacific. Trust in our content and advice depends on independence and transparency.
Independent content. Our articles, research, assessments and tools reflect our own analysis and opinions. We do not sell favourable coverage, rankings or recommendations.
Sponsorship and partnerships. If we publish sponsored content, run sponsored events or co-author content with a partner, we label it clearly. Sponsors do not control our conclusions.
Vendor neutrality. When we advise retailers on technology strategy or vendor selection, we remain vendor-neutral. We do not accept commissions or referral fees from technology vendors.
Advising technology companies. Most of our clients are retail technology companies. Where we advise a company in a particular category, we take care not to share one client's confidential information with another. Where a potential conflict arises (for example, a request to work with direct competitors on the same opportunity), we disclose it and, where appropriate, decline or obtain the informed agreement of those involved.
Disclosure of relationships. If we have a relationship with a company mentioned in our content that could reasonably be seen to affect our independence (such as a current client, partner or investment), we will disclose it.
Use of AI. We may use AI tools to help research, draft or edit content. All published content is reviewed, edited and approved by our team, who are responsible for it.
Corrections. If we get something wrong, we correct it promptly. To report an error, email help@kornconsultancy.com.